Are there any hidden fees or commissions?
For all new clients our network of advisers work on a fee-for-service model and fees are always made clear up front. There are no hidden fees or surprises.
Financial advisers and licensees no longer receive ongoing commissions from financial product providers when their clients invest in any new super or investment products. Some financial advisers in our network of advisers and licensees may receive commissions from insurance providers when their clients take up insurance products that they recommend.
If you receive personal financial advice, your adviser will provide you details of any fees, commissions and any other benefits, in the written advice.
We’re committed to being upfront and open about all fees. Your adviser will always tell you exactly what their advice will cost before you sign up. Any advice fees will be documented and approved by you through the advice process.