Source: Gartner Inc.
This phase also intimates that while we may witness a dip in excitement as projects stall or fail to meet grand expectations, the surge in research, investment, and foundations being laid are very real and should eventually deliver meaningful benefits. The next 1–2 years are expected to be critical for AI to deliver tangible returns and begin to substantially lift mainstream business productivity.5
This pattern mirrors the late 1990s internet boom where early excitement got ahead of practical business applications until companies mastered integration, leading to transformative outcomes. The current phase indicates that while AI's potential is undeniable, businesses must navigate a period of testing and learning, and refinement to achieve scalable impact.
Not-so-great results for businesses, so far
McKinsey estimates that AI could unlock between US$11–US$18 trillion in value, especially in marketing (personalisation and segmentation), sales (lead scoring), and supply chain optimisation (inventory and forecasting).6 Yet, over 80% of businesses surveyed said generative AI7 has not yet had a material impact on enterprise-level earnings before interest and tax (EBIT).8
Notably, 75% of companies in McKinsey’s study had already adopted AI tools. Even among early adopters, enterprise-wide improvements remain elusive, despite implementations across marketing, product development, IT, operations, and software engineering.
The story is consistent from other sources. A RAND Corporation study found that AI initiatives fail at double the rate of traditional IT projects,9 while a Bain study similarly noted that most firms remain “stuck,” unable to move beyond pilot-stage implementation.10
From micro gains to macro impact
Many current applications of AI deliver “micro-productivity” improvements — automating emails, scheduling, or document drafting. While helpful, these enhancements rarely transform the economics of a business.
Experts argue that unlocking AI’s full potential requires enterprise-wide vision and strategic focus. Rather than diffuse, piecemeal experimentation, success typically comes from top-down initiatives prioritising a handful of high-impact areas. These often involve reimagining core workflows, building data infrastructure, and upskilling teams.
A book published well before today’s AI boom and after the bursting of the internet bubble; Engines that move markets: Technology investing from railroads to the internet and beyond, presciently sums up the current situation:
“There were several years of strong share-price growth when the railways were supplanting canals. The bubble of the 1840s deflated under the weight of overheated expectations and changing economic conditions……Any technological advance which requires huge capital expenditure always runs a real risk of disappointing returns in the early years, even if it is ultimately successful... …The winners of these competitive struggles are not always those who have the best technology, but those who can most clearly see the way that an industry or market is likely to develop.”11
Tomorrow’s winners may not be today’s leaders
So which companies might turn out to be the winners in the AI race? History suggests they may not be the ones dominating today’s headlines.
From 1995 to 2025, only five firms — Microsoft, Oracle, Cisco, IBM, and AT&T — remain among the top 30 most valuable global tech companies.12 Many of today’s AI leaders, including NVIDIA, Alphabet, Meta Platforms, and Palantir, didn’t even exist at the turn of the century.
They may be eclipsed by presently unknown companies, though the pricey economics of AI implies that today’s industry giants should remain competitive.
The estimated cost of training the large language model (LLM) for ChatGPT-4 (2023) was said to be around US$100 million.13 Training costs for frontier models are growing 2–3 times annually, with estimates suggesting costs could reach US$1 billion by 2027 and up to US$10 billion by 2030 for the largest models.14
Deep pockets are needed to compete in AI and as of now, that would seem to leave industry incumbents well-placed to remain relevant, at the very least.
Data centres provide another way of accessing AI theme
Investors don’t have to limit their exposure to companies building frontier AI models. Data centres — the physical infrastructure powering AI — likened by NVIDIA CEO Jensen Huang to “AI factories,” present another investment pathway.
Here’s a snapshot of demand and capital expenditure expectations for data centres:15
- In 2024, data centres accounted for 1.5–2% of global electricity use. By 2030, this is forecast to more than double — roughly equal to Japan’s total energy consumption.
- In the US, data centres are expected to drive nearly 50% of electricity demand growth through 2030, requiring US$50 billion in new generation capacity for data centres alone.
- Global data centre market capacity is projected to grow from 55–59 gigawatts (GW) in 2023 to between 171–219 GW by 2030 — a cumulative annual growth rate (CAGR) of 19–22%. In a high-growth scenario, it could hit 298 GW, with up to US$7.9 trillion in capex required.
It’s easy to be beguiled by such projections and this has contributed to a hefty rise in data centres’ entry valuation multiples over the recent past, suggesting significant business growth assumptions are being baked into valuations.
Consequently, valuation discipline is required or investors risk overpaying for highly coveted assets. Some investors are gravitating towards adjacent infrastructure — such as fibre networks that bring connectivity to data centres and connect data centres with each other and with homes, and electricity networks that support power required in data centres — as attractive alternatives.
Our infrastructure investment program has meaningful exposure to digital assets across data centres, fibre connections, and telecommunication towers and by doing so are benefiting from a structural tailwind.
Client portfolios are participating in Goodman Group, Sonic Healthcare, BHP, and a clutch of global names
One of our equity holdings, Goodman Group, a major developer of logistics and warehouse space globally, is a prominent example of how real estate is pivoting toward AI-driven infrastructure. Over half of Goodman’s nearly A$14 billion development work-in-progress pipeline is now dedicated to data centres spanning the US, Europe, Asia, and Australia.16
Two further examples from Australian companies held in portfolios we manage for our clients — Sonic Healthcare, and BHP — powerfully illustrate the multifaceted nature of AI. Technologies typically perform a narrow range of functions exceptionally well. AI, by contrast, is both a horizontal as well as vertical capability.
Sonic Healthcare provides medical services including radiology, and general practice medicine, however, pathology accounts for around 85% of the company’s revenue.
Pathology margins are constantly under pressure as payers — governments and insurers — are not inclined to increase pathology reimbursements, even as costs rise on the back of new and more expensive diagnostic equipment, and specialist and employee remuneration. For its part, Sonic cannot simply increase prices at the rate of cost increases.
Subsequently, lifting productivity is key to margin-protection. Streamlining collections and higher throughput have been two traditional ways of doing so. Now, Sonic, in concert with a joint-venture partner, and in a first stage medical trial, is leaning on AI diagnostic tools to conduct first step analysis of biopsies to shave costs as well as speed up diagnosis.
There are other benefits too for Sonic. Medical trials usually culminate in binary outcomes — if successful, trials can progress and hopefully, commercialised. If unsuccessful, the journey ends with no compensation for costs involved.
However, even if the current trial ends unsuccessfully, AI can use data and insights gained for other projects. So, at the very least, AI improves the economics of such exercises.
BHP, the world’s biggest resources company, has been using autonomous vehicles at mining sites, and AI for predictive maintenance. It’s also deploying AI to improve workplace safety by providing employees with helmets that monitor brainwaves to detect signs of fatigue.
Meanwhile, our global equity portfolios maintain significant exposure to companies central to the AI ecosystem — Microsoft, NVIDIA, Amazon, Meta Platforms, Broadcom, Alphabet, and Taiwan Semiconductor among them.
While AI is one of the structural themes informing our investment thinking, as ever, we remain firmly committed to diversification. Our clients’ portfolios are spread across thousands of securities, assets, sectors, and geographies, ensuring no single trend — no matter how compelling — dominates performance outcomes.
AI is an extraordinary technological force, but, like many major innovations, its commercial impact will take time to fully materialise. The current wave of exuberance has propelled certain companies to extraordinary heights, but the broader business community is still working out how to extract durable value.
Patience, discipline, and strategic clarity will be essential in navigating the transition from AI promise to AI performance.