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Contact us

Message us

Message our friendly staff for a fast response to your query.

Available Monday to Friday between 8am and 5:30pm AEDT


Call us

Customers & general enquiries call

Call 132 652

Outside Australia +61 3 9966 5802

Opening hours
Monday to Friday between 8am and 6pm AEST/AEDT

To ensure you get to the right team, please listen carefully to the options when you call.

Advisers call

Call 133 652

Outside Australia +61 3 9966 5804

Opening hours
Monday to Friday between 8am and 7pm AEST/AEDT


Other ways to contact us

Online enquiry

If you prefer to email us please complete our general enquiry form.
Allow 5 working days for a response.

Hearing & interpreting services

For members who have hearing or speech difficulties or would like to speak with us in a language other than English.

Complaint resolutions

If you're disappointed with any of our products, or the service you've received so far, we'd like an opportunity to put this right.

  • Customers - MasterKey Call 132 652 between 8am and 6pm AEST/AEDT, Monday to Friday
    (+61 3 9966 5802 if you are calling from outside Australia)
    Advisers - MasterKey Call 133 652 between 8am and 7pm AEST/AEDT, Monday to Friday
    (+61 3 9966 5804 if you are calling from outside Australia)
    MLC Life Insurance Call 136 525 between 8:30am and 6pm AEST/AEDT Monday to Friday
    Expand Call 1800 517 124 between 8am and 6pm AEST/AEDT Monday to Friday
    (+61 3 8614 4967 if you are calling from outside Australia)
    Wealth Remediation
    If you have any questions or concerns, please call our NSW-based Wealth Remediation Support Centre on 1300 405 562 between 8am and 6pm AEDT, Monday to Friday, (+61 3 8372 8588 if you are calling from outside Australia).
  • Expand GPO Box 264, Melbourne Victoria 3001
    MLC MasterKey PO Box 200, North Sydney, NSW 2059
    General enquiries PO Box 200, North Sydney, NSW 2059