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MLC EmployerPay

Make super payments simple
with MLC EmployerPay

 Training videos and guides  

FAQs  

MLC EmployerPay, offered as part of MLC MasterKey Business Super, allows you to set up one easy, online payment for all your employees' super. You can manage, reconcile and report on payments for all your employees, and it can help ensure you meet incoming SuperStream data and payment standards.

Creating reports

Videos

Contributions history and creating reports

FAQs

  • SuperChoice (the host of MLC SuperEzy) will be closing the platform that supports MLC SuperEzy. All registered users of MLC SuperEzy will need to be informed of the closure and moved to a new clearing house by that time.

    MLC EmployerPay (also hosted by SuperChoice) has been chosen as the preferred supplier for MKBS going forward. MLC EmployerPay is the latest generation clearing house offered by SuperChoice and is fully compliant with ATO Operational Framework security protocols.

     

  • The main change will be a new look portal and some new functionality, but overall processing of member files and contributions is similar. The key changes/impacts are:

    • Employers will need to register on MLC EmployerPay once their account is transitioned and set up all users with their correct access levels.
    • Member contributions will need to be submitted to a new bank account which will need to be set up outside the portal.
    • A unique Payment Reference Number (PRN) will also need to be included with each submission – so it can be matched with the payments. The portal provides the unique PRN which must then be copied and added into the reference field when making the payment. For Direct Debit clients, this will be automatically added to the payment once the submission is completed.


    We’ll provide training and guides on how to finalise everything to ensure employers are ready to use MLC EmployerPay.

     

  • Yes, employers can use their current SAFF file from MLC SuperEzy on the new platform.

     

  • Yes, both choice and default contributions can come through the portal. Choice contributions will be automatically sent to the relevant fund for processing by SuperChoice. NB. We will not be supporting 100% ‘choice only’ plans in MLC EmployerPay.

     

  • All transaction costs are paid by MLC. However, charges could apply in some circumstances, where the employer has failed to follow the correct payment process (only after notice to the employer).

    Fees may, in the future be payable in the following circumstances (currently not charged but can be in the future if prior notice is given):

    • Refund Fees: a refund fee of $35 where money is returned by the Fund due to an error by you or your employee (e.g. selecting an incorrect fund).
    • Dishonour Fees: a dishonour fee of $35 where a direct debit request is dishonoured by your nominated financial institution.
    • Stop Payment Fee: a stop payment fee of $35 where a payment is submitted, and you subsequently recall the payment.

     

  • The account will be deactivated on the transition date and employers will have read-only access to MLC SuperEzy (i.e read only access to Contribution Transaction History).

     

  • SuperChoice provides the platform (MLC EmployerPay) and the Clearing House facility and the AFSL is provided by SuperChoice’s affiliate, PayClear Services Pty Ltd as the product issuer.

     

  • Transaction fees are paid by MLC Wealth Limited however the PDS does mention “other fees that may apply”.

    The PDS states:

    “Currently there are no other fees payable by you. Fees may become payable in the following circumstances, but only after a notice is issued to you and then only applicable where the following events apply after such notice:

    • Refund Fees: a refund fee of $35 where money is returned by the Fund due to an error by you or your employee (e.g. selecting an incorrect fund).
    • Dishonour Fees: a dishonour fee of $35 where a direct debit request is dishonoured by your nominated financial institution.
    • Stop Payment Fee: a stop payment fee of $35 where a payment is submitted, and you subsequently recall the payment.”


    These fees have traditionally not been charged back to the employer, but fees may be charged depending on the circumstances, only after notification to the employer.

    The clause is there to encourage employers to follow the correct process (i.e. act as a deterrent for payment errors or continual refund / stop payment requests) and provide us with the correct information.

    We are paying all transaction costs – the possible other charges are only there to encourage behaviour change and SuperChoice has advised us that they will only implement this clause if employers are continually requesting refunds, stopping payments, or making errors.

     

  • You do not need to accept the T&C’s or PDS at this time in MLC SuperEzy. At the moment, you only need to review the MLC EmployerPay PDS and the MLC Terms and Conditions. You will be asked to accept them when you log into MLC EmployerPay for the first time.

    Note: SuperChoice’s affiliate, PayClear, is the product issuer of MLC EmployerPay whereas NAB Limited is the product issuer of MLC SuperEzy.

     

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