Important message
For Annual Benefit Statements, please visit: Statements - Your statement centre
Important message
For Annual Benefit Statements, please visit: Statements - Your statement centre
MLC EmployerPay is MLC's SuperStream-compliant clearing house and is available with an MLC employer super plan. It lets you pay super contributions for all your employees in one transaction — regardless of which funds they're in.
Before you begin
- Log in to MLC EmployerPay
- Upload your contribution file (SAFF-compatible CSV or enter manually)
- Submit your payment by 4pm AEST for same-day processing
- MLC EmployerPay distributes contributions to each employee's nominated fund
One payment covers all your employees, all their funds, all their contributions. No need to make separate payments to different super funds.
- SuperStream compliant - meets the ATO's electronic reporting and payment standard
- SAFF file compatible - upload your standard payroll file directly
- Multi-fund payments - pay contributions to any complying super fund in a single batch
- Real-time tracking - view contribution status and payment history online
- Reporting - download contribution reports for your records and reconciliation
- Manage your MLC super plan - keep your plan records up to date by adding or removing members, and maintaining their important details such as salary and category of membership
There are currently no fees payable for standard use of MLC EmployerPay. Other fees may apply in certain circumstances.
| Fee type | Amount |
|---|---|
| Payment Error Handling Fee Where the payment amount and payment reference number (PRN) do not match the contribution data submitted, resulting in additional administration to reconcile the payment. |
$150 |
| Refund Fee Where money is returned by a fund due to an error by you or your employee, such as selecting an incorrect fund product. |
$12.50 |
| Returned Payment Fee Where a payment needs to be returned because contribution data has been cancelled, not provided, or does not match the contribution payment. |
$150 |
| Failed Payment Fee Where a payment needs to be returned because it has been returned due to a superannuation fund's financial institution account being closed. |
$150 |
| Dishonour Fee Where a direct debit request is dishonoured by your financial institution. |
$35 |
| At Fault Dispute Fee Where a direct debit payment is incorrectly disputed through your financial institution. |
$150 |
| Stop Payment Fee Where a payment is submitted and subsequently recalled. |
$35 |
When might these fees apply?
These fees generally only apply where additional administration is required to resolve payment or contribution processing issues. To help avoid fees, ensure contribution data, payment amounts and payment reference numbers are accurate, and that payments are not cancelled, disputed or recalled after submission.
If any of these fees become payable, you will be notified in writing.
Processing cutoff
Contributions submitted before 4pm AEST on a business day are processed that day.
Contributions submitted after 4pm are processed on the next business day.
Find answers to common questions below.
Select a question to view the answer in the SuperChoice knowledge base.
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Everything you need to load, process and submit employee contributions.
- How do I load a contribution file into the Employer Portal?
- How do I manually key information into the Portal?
- How do I submit an Ad-hoc Contribution?
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Resolve issues when uploading files, validating data or processing contributions.
- What should I do when a matching exception occurs when uploading a file?
- What is an employer matching exception?
- What is a member matching exception?
- How do I correct a 'possible employee match' that has been identified in my onboarding file?
- How do I correct validation issues identified in a contribution file?
- Validation rules table
- How are error responses from superannuation funds improving and what should I do as an employer if I receive a response?
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Understand how super payments are processed and how to stay compliant.
- I'm thinking of using Direct Credit. How does it work for super contributions?
- What is the best practice for Direct Credit payments matching?
- Will I be Payday Super compliant making payment via EFT (Direct Credit)?
- How long does it take for a Direct Debit to clear?
- Will I be Payday Super compliant making payment via Direct Debit and how will MVR help compliance?
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Access, customise and download reports to track contributions and activity.
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Keep your employer details, users and employee records up to date.
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Understand why refunds happen and how to review them.
We've created the below video guides to help you navigate the MLC EmployerPay reporting feature.
Getting started with reporting
How to track a super payment or submission
How to view refund information
