Message our friendly staff for a fast response to your query.
Available Monday to Friday between 8am and 6pm AEST/AEDT
Below are some of our frequently asked questions.
Need more help?
If you prefer to email us please complete our general enquiry form.
Allow 5 working days for a response.
Depending on your needs, there are a number of National Relay Service call options available.
If you're disappointed with any of our products, or the service you've received so far, we'd like an opportunity to put this right.
|Customers||Call 132 652 between 8am and 6pm AEST/AEDT, Monday to Friday
(+61 3 8634 4721 if you are calling from outside Australia)
|Advisers||Call 133 652 between 8am and 7pm AEST/AEDT, Monday to Friday
(+61 3 8872 3107 if you are calling from outside Australia)
|Whole of Life, Endowment and Pure Endowment||Call 133 771 between 8.30am and 5pm AEST/AEDT,
Monday to Friday
|MLC Retail Insurance Claims||Call 1300 125 246 between 8:30am and 5:30pm AEST/AEDT, Monday to Friday|
||If you have any questions or concerns, please call our NSW-based Wealth Remediation Support Centre on 1300 405 562 between 8am and 6pm AEST/AEDT, Monday to Friday, (+61 3 8372 8588 if you are calling from outside Australia).
|MLC Wrap and Navigator
||GPO Box 2567 Melbourne Victoria 3001|
|MLC MasterKey||PO Box 200, North Sydney, NSW 2059|
|Whole of Life, Endowment and Pure
|PO Box 23455 Docklands Victoria 3008
|MLC Retail Insurance Claims||PO Box 23314, Docklands, Victoria 3008|
||PO Box 200, North Sydney, NSW 2059|
|Email attachments||If you need to send documentation in the form of a file attachment:
email@example.com for all MLC Insurance, Wealth Protection and Life Cover requests
firstname.lastname@example.org for MLC MasterKey
email@example.com for MLC Wrap & Navigator
|MLC Retail Insurance Claimsfirstname.lastname@example.org
Phone: 1300 125 246
|MLC Life Insurance
IOOF Holdings Ltd ABN 49 100 103 722.
MLC Limited uses the MLC brand under licence. MLC Limited is a part of the Nippon Life Insurance Group and not part of the IOOF Group of Companies.