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Making a claim

We're here when you need us most. Use our claims hotline.

We have a long history of paying all legitimate insurance claims. We want to do as much as we can to help you at this difficult time.

We aim to make the claims process as simple, quick and efficient as possible, while treating all beneficiaries with respect and sympathy.


MLC Life Insurance Claims Hotline 
1300 125 246

Our Claims process

Step 1 Notify MLC Life Insurance
Call the MLC Life Insurance Claims Hotline on 1300 125 246 as soon as possible to get your claim underway.
Step 2 Complete claim form
When you make a claim we send out a claim form and brochure. These outline the process requirements and some important terms and conditions of the policy or benefit that is being claimed.

Hear from an MLC Life Insurance customer

We’ve been providing Australians with insurance protection for more than 125 years. During that time, we've been able to support thousands of people in their time of need.

Watch this video of an MLC Life Insurance customer and her experience of dealing with a life-threatening condition.