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Best Doctors

Independent advice from experts.
When you need it most.

We believe your wellbeing is as important as your wealth. That’s why
we’ve partnered with Best Doctors. A global network of medical
specialists, nominated as leading experts in their field, by their own peers. Eligible customers can access Best Doctors at no extra cost. This means you, your children, your parents, your partner as well as their parents can seek a second opinion on medical scenarios minor or major.

You can receive independent and confidential advice for a wide range of conditions, injuries or illnesses or critical conditions such as heart attack, cancer and stroke, as well as non-critical conditions such as allergies, severe migraines and back pain. You can also use Best Doctors for advice on ongoing treatment.

Best Doctors gives you:

  • access to a network of more than 50,000 medical experts from around the world without having to leave your home
  • confirmation of a diagnosis you’ve received, and assistance in deciding on treatment options
  • Unlimited use of Best Doctors – so it’s available whenever you need advice on medical concerns.

Talk to us today about how you can get access to Best Doctors on 132 652.

Best Doctors Hotline 1800 186 088

If you are an existing Best Doctors customer, login here

Best Doctors service

Best Doctors gives you access to the following range of medical advice services.


Key Services of Best Doctors

Key services
How can best doctors help? What happens? Timeframe

Doc online
Best Doctors will provide fast answers to general medical questions. When you login to Best Doctors, you’ll post a question to a Best Doctors panel of Australian doctors. They‘ll respond quickly to simple questions. Within 48 hours

Find an expert
Best Doctors will find you a local expert for your condition. Best Doctors will search its network of Australian doctors to help you locate the right practitioner, for your condition, in your local area. Within 48 hours

Ask the expert
Best Doctors will provide you with a leading specialist to give answers to specific questions about a medical condition.

A Best Doctors nurse will discuss your condition with you, collect your basic health history and help you identify key questions.

Your medical info and questions are then sent to a leading specialist in the field, selected from the Best Doctors network of experts who’ll provide detailed answers to your questions.

5 to 7 business days

In-depth medical review
Best Doctors will provide a full review and analysis of your specific condition.

Best Doctors will collect your medical records, identify key questions and, if appropriate, request a retest of your pathology results.

The Best Doctors medical team will select one of their leading specialists to complete an indepth medical review. You’ll receive a comprehensive report thatanalyses your diagnosis and details treatment options.

15 to 20 business days

(after collecting medical records)

Best Doctors services are not available for acute care (emergency room) cases, pregnancy and mental health conditions.

Best Doctors does not pay the associated costs for medical services, travel, accommodation and any other associated costs.

Terms and Conditions

Best Doctors® isn’t insurance (including health insurance) and it doesn’t replace your relationship with your current doctor or medical specialist. MLC Limited reserves the right to withdraw the service at any time or to change the terms on which the service is provided to customers. Best Doctors®, its’ star-in-cross logo and FindBestCare® and FindBestDoc™ are trademarks in the EC, USA and in other countries. This webpage has been prepared by MLC Limited (ABN 90 000 000 402, AFSL 230694) of 105–153 Miller Street, North Sydney, NSW 2060.