- Unexpected login alert: You get a security code or login alert you didn’t request. This could mean someone’s trying to get into your account.
- Bank details changed without your permission: Your nominated bank account has been updated, but you did not request or authorise the change. This may be a warning sign of fraud.
- Unexplained drop in your balance: Your super balance has gone down, even though you haven’t made a withdrawal, switched accounts, or changed your insurance.
- Mobile phone suddenly stops working: Your phone loses service without warning. This could be a sign someone’s taken over your mobile number to receive your security codes.
- Password reset email you didn’t ask for: You received an MLC password reset email, but you didn’t request it. Act quickly if this happens, as someone may be trying to access your account.
