| Contact Options | ||
|---|---|---|
| Phone | Personal & Business Customers | Call 132 652 between 8:00am and 6:00pm AEST, Monday to Friday (+61 3 8634 4721 if you are calling from outside Australia) |
| Advisers | Call 133 652 between 8:00am and 7:00pm AEST, Monday to Friday | |
| PO Box 200 North Sydney NSW 2059 |
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| Fax | For Wealth Protection and Life Cover related faxes, dial any of the following: 1 800 550 081 1 800 550 082 1 800 550 083 For everything else, dial 02 9964 3334 |
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| Online | . The security of your account is important to us. To protect your privacy, we are unable to make changes to your account based on information sent via this form, or respond to you by email about account information. To update these details please call us on 132 652, 8am to 6pm AEST Monday to Friday. If you need to send documentation in the form of a file attachment, you can email us at:
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| Whole of Life, Endowment and Pure Endowment |
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| 133 771 GPO Box 580, Brisbane, QLD, 4001 |
| MLC MasterKey Custom |
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| 1800 647 009 PO Box 7657, Cloisters Square, WA 6850 |
| MLC Implemented Consulting |
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| myconsultant@mlc.com.au PO Box 4295, Sydney, NSW 2001 |
| NAB Margin Lending |
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| 1300 135 145 margin.lending@nab.com.au |
| Complaint Resolution Guide for Customers |
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| Provides customers of Wealth Management with details of the customer complaint resolution process, including how and where to lodge a complaint, related product issuers and advice providers, and the relevant external dispute resolution schemes available. |
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