MLC Awards
MLC is very proud of the recognition it receives from various industry and media bodies, acknowledging the hard work and commitment of our people.
MLC was recently awarded Life Company of the Year by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF). MLC received this for the second consecutive year and the fourth time in the awards’ six year history.
In the recent Customer Service Institute of Australia (CSIA) awards, MLC won a total of 12 awards at both national and state levels.
2009
| Company | Award | Date |
|---|---|---|
| CSIA (Customer Service Institute of Australia) | National Large Business - MLC | 2009 |
| CSIA (Customer Service Institute of Australia) | Australian Customer Service Executive of the Year, Australian Customer Service Professional of the Year | 2009 |
| CSIA (Customer Service Institute of Australia) | Division of a large business NSW - MasterKey Service, Division of a medium business WA - MasterKey Custom | 2009 |
| CSIA (Customer Service Institute of Australia) | Customer Service Manager of the Year - NSW, QLD and VIC; Contact Centre Manager of the Year - VIC; Customer Service Professional of the Year - NSW and VIC | 2009 |
| Australian Banking and Finance Magazine | Best product - Insurance Personal Protection Portfolio | 2009 |
| Asset Magazine Innovation Awards | Most Improved Platform - MLC MasterKey | 2009 |
| Asset Magazine Innovation Awards | Best Platform for Administering Self-Managed Superannuation - MLC MasterKey Custom | 2009 |
| Asset Magazine Innovation Awards | Finalist, Income Protection Product of the year - MLC Income Protection Plus | 2009 |
| Asset Magazine Innovation Awards | Finalist, Client Management practice of the Year - Warr Financial Planning, Income Protection Product of the year - MLC Income Protection Plus | 2009 |
| Australian and New Zealand Institute of Insurance and Finance (ANZIIF) | Life Insurance Company of the Year | 2009 |
| AFR/Smart Investor Blue Ribbon Awards | Finalist, Income Protection Product of the Year and Term Life/TPD Product of the Year | 2009 |
| Investment Trends | Best Platform for Administering Self-Managed Superannuation - MLC MasterKey Custom | 2009 |
| Investment Trends | Most Improved Platform of the Year - MLC MasterKey | 2009 |
| Risk Store | Finalist, Life Risk Champion of the Year | 2009 |
| Core Data | Major Dealer Group of the Year - MLC/Garvan | 2009 |
| Plan for Life/AFA | Finalist, Product Features and Premium Rates - MLC Insurance | 2009 |
2008
| Company | Award | Date |
|---|---|---|
| FPA Value of Advice | Wealth Accumulation and Protection - NAB Financial Planning | 2008 |
| CSIA (Customer Service Institute of Australia) | Best Service Provider, Executive of the Year and Customer Professional of the Year for WA | 2008 |
| Money Management Adviser Choice Risk Awards | Bronze medal for Risk Company of the Year and Disability Product | 2008 |
| Australian and New Zealand Institute of Insurance and Finance (ANZIIF) | Life Insurance Company of the Year 2008 | 2008 |
| Money Management/CoreData | Dealer Group of the Year - NAB Financial Planning | 2008 |
| AFR/Smart Investor Blue Ribbon Awards | Income Protection Product of the Year 2008 – Income Protection Plus | 2008 |
| Investment Trends | Silver medal, Separately managed accounts (SMAs) - MasterKey Custom Adviser Managed Account | 2008 |
| Asset Magazine Innovation Awards | Income Protection Product of the Year 2008 – Income Protection Plus | 2008 |
| Asset Magazine Innovation Awards | Client Management Practice of the year - Warr Financial Planning | 2008 |
2007
| Company | Award | Date |
|---|---|---|
| IFA/CoreData | Dealer Group of the Year - Garvan/MLC Financial Planning | 2007 |
| Australian Banking and Finance Magazine | Best General Insurance Product - Consumer Insurance | 2007 |
| Australian Banking and Finance Magazine | Best Call Centre - MLC Service Centre | 2007 |
| Heron Partnership's 2007/2008 quality ratings | Awarded 5 stars for Outstanding Quality in the Corporate Fund Category - MLC MasterKey Business Super | 2007 |
| CSIA (Customer Service Institute of Australia) | Runners up, Australian Contact Centre of the Year | 2007 |
| CSIA (Customer Service Institute of Australia) | CSIA Contact Centre of the Year award for Victoria | 2007 |
| Chant West | 5 apples fund rating - MLC MasterKey Pension Fundamentals | June 2007 |
| Chant West | 5 apples fund rating - MLC MasterKey Pension | June 2007 |
| AFR/Smart Investor Blue Ribbon Awards | Income Protection Product of the Year 2007 – Income Protection Plus | 2007 |
| Plan for Life/AFA | Income Protection Product of the Year 2007 – Income Protection Plus | 2007 |
| Asset Magazine Innovation Awards | Income Protection Product of the Year 2007 – Income Protection Plus | 2007 |
| Asset Magazine Innovation Awards | Best platform for administrating self-managed superannuation – MLC MasterKey Custom | 2007 |
| Asset Magazine Innovation Awards | Sales & Marketing category finalist - Garvan Financial Planner, Andrew Carra from Carra Wealth Management. | 2007 |
2006
| Company | Award | Date |
|---|---|---|
| IFSA/Deloitte | Future Leaders Award – Myooran Mahalingam, MLC | 2006 |
| Australian Banking and Finance Magazine | Best Life Insurance Company 2006 | 2006 |
| Australian Banking and Finance Magazine | Best New Life Insurance product 2006 - MLC EasyCover | 2006 |
| Australian and New Zealand Institute of Insurance and Finance (ANZIIF) | Insurance Company of the Year 2006 | 2006 |
| FPA Value of Advice Awards | Pre-retirement planning – Garvan Financial Planner Rod Scurrah | 2006 |
| Money Magazine | Best Term and TPD Insurance product 2006 | 2006 |
| Rainmaker Marketing Symposium | Best New Product of the Year 2006 - MLC Long Term Absolute Return Portfolio | 2006 |
| Rainmaker Marketing Symposium | Best new website - Godfrey Pemboke | 2006 |
| Asset Magazine Innovation Awards | Adviser-directed Small Business of the Year (Master Trust) - MLC MasterKey Business Super | 2006 |
| Chant West | Chant West Five Apples rating - Plum and MasterKey Business Super | 2006 |
| Money Management | Business Overheads Product 2006 | 2006 |
Copyright © MLC